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Tag Archives: service management

ITIL 4 Foundation

ITIL enables you to fully benefit from proven best practices in IT and is relevant to anyone involved in the delivery or support of IT services. ITIL 4 reflects the complexities of modern business technology, new ways of working, and emerging practices, and provides a guide to managing IT in the new service economy, while […]

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Is the IT industry hitting its groove?

Optimism in IT employees is high at the moment.  In a recent survey conducted by Computer World on IT salaries around the country, the percentage of 2013 respondents who said they gained ground financially in the past two years was slightly higher than it was in 2012 (33%, up from 29% last year), and the […]

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Guaranteed to run ITIL training

Next week BabSim is again going international! We are engaged for multiple deliveries of the ITIL Foundation course for a client of ours headquartered in Haifa, Israel.  It should be a fun couple of weeks.  ITIL training has been pretty popular here so far this year, so I thought it would be a good idea […]

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New Microsoft Dynamics CRM classes

We get it.  You have a lot of customers.  Wouldn’t it be great if you had a tool that could manage all of those customers as well as market to them at the same time?  We’ve got just what you’re looking for.  I’d like to introduce you to our selection of Microsoft Dynamics CRM classes. […]

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ITIL training and certification

This week I’m going to talk about ITIL training.  IT Service Management certification helps distinguish those who have a deep understanding of best practice for ITSM and are capable of implementing these concepts to some degree immediately. Certification is also the foundation for developing a career path in IT Service Management. Take a look at look at our […]

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