Our day classes begin at 9:00 a.m. and end at 4:30 p.m. Your facilitator may adjust these times due to the abundance of course material in some offerings. Most evening classes take place from 6:00 p.m. to 10:00 p.m. on Mondays, Tuesdays and Thursdays.
We schedule a morning and an afternoon break. Help yourself to complimentary beverages throughout the day, as well as morning and afternoon snacks. Your facilitator may alter the break times in order to answer questions and promote discussions.
We schedule a break of about one hour for lunch. There are several restaurants in the immediate area as listed on our local restaurants list. You may wish to bring your lunch and store it in our refrigerator. Dining tables, chairs, a microwave oven and a dishwasher can be found in our café.
Class Attendance Policy
You must attend a minimum of 80% of the class (measured in total hours of actual class instruction time, excluding breaks and lunch) to receive a certificate of completion. There is generally one break of 10-15 minutes in both the morning and afternoon; please return from breaks in a timely fashion. Most courses are packed tightly with important information—we don’t want you to miss anything. Lunch is generally one hour and taken sometime between 11 a.m. and 1 p.m. All that being said, it is really up to the students in the class (and their instructor) to decide as a group how and exactly when they would like to take breaks and lunch.
Class Cancellation/Reschedule Policy
We must receive your cancellation at least ten (10) business days prior to the first day of class for all Microsoft classes, fifteen (15) business days prior to the first day of class for Cisco and ITIL courses; in order for you to receive a full refund. If you have to cancel or reschedule, you must do so in writing by either e-mailing your Babbage Simmel Learning Solutions Representative, e-mailing to firstname.lastname@example.org or mailing a hardcopy letter to Babbage Simmel, ATTN: Cancellation, 2780 Airport Drive, Suite 150 Columbus, OH 43219. If you must reschedule or cancel less than ten business days before the first day of class, you will be liable for a fee amounting to 100% of the tuition cost. Students may send a replacement student if they are unable to attend; the replacement student must meet the course prerequisites before they would be allowed to attend. Students who neither cancel nor attend the class are still liable for the full cost of the class.
Class Audit/Retake Policy (some restrictions apply)
We guarantee your satisfaction with your educational experience with Babbage Simmel. To that end, we have created our Audit/Retake Policy:
Attend any class you have already both (a) paid for in full, and (b) attended in the past at Babbage Simmel.
“Why Audit?” – Any number of reasons make this a valuable benefit of taking Babbage Simmel courses… Getting a “refresher” to further entrench the knowledge in your mind, pick up information and tips you didn’t the first time, as a final review before taking an exam, get further insights from our instructors, etc.
Eligibility to Audit/Retake: (1) The course you want to Audit cannot have been revised since the time you first paid for and attended it (and you must bring your original student kit/courseware back with you), (2) there is a seat available, and (3) it has been less than twelve months since you first attended the class.
Inclement Weather Policy
Babbage Simmel follows The Ohio State University’s inclement weather delays and closures; if OSU has a delay or closes due to bad weather, so will Babbage Simmel. Also, we will list our delays or closures with local media NBC4i.com Weather —if we are not listed, you can assume that we are open (but it wouldn’t hurt to confirm by calling us: (614) 481-6555.
Please do not bring any audio or video recording equipment to class with you. It is a violation of our vendor contracts to permit recording of course lectures and exercises.