ITIL enables you to fully benefit from proven best practices in IT and is relevant to anyone involved in the delivery or support of IT services. ITIL 4 reflects the complexities of modern business technology, new ways of working, and emerging practices, and provides a guide to managing IT in the new service economy, while retaining many of the core elements that makes ITIL so valuable to individuals and organizations today.
Start your ITIL 4 journey with ITIL 4 Foundation training. The ITIL 4 Foundation course introduces students to the key components of the ITIL 4 framework. They are the Service Value System and the Four Dimensions model. While v3 focused on the 26 processes and functions included in the service lifecycle, ITIL 4 provides a holistic end-to-end picture of what it really menas to contribute to business value, and also integrates concepts from models such as Lean IT, Agile, and DevOps.
Learn more about ITIL 4 Foundation training HERE.
Learn ITIL 4 with us. Call (614) 481-4345 or e-mail firstname.lastname@example.org with any questions.