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With Dynamics 365, Microsoft has removed the complexity of disparate CRM and ERP systems by creating modern, modular business applications that work together on a single platform, giving organizations the flexibility to adopt technology when they need it to improve business outcomes.

Use data and intelligence to power digital transformation

Engage customers and build relationships
Fundamentally reimagine how you engage with customers—create personalized marketing, sales, and service experiences using data and intelligence to improve every interaction.

Optimize operations
Improve service, drive efficiency, and reduce costs with intelligence and prescriptive guidance infused throughout your business processes.

Empower employees
Attract, hire, and engage the best talent and unleash them to do their best work with data and insights surfaced right where they work.

Transform products and services
Use data as a strategic asset—identify new market opportunities, produce innovative products, and create exceptional customer experiences with a comprehensive view of your customers and operations.

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