In this course, students will learn how to support and configure Windows desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 and later operating systems. Students will learn how to manage storage, files, and devices as well as how to configure network connectivity for Windows. Students will also learn how to secure the Windows OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows clients.
Skills gained:
Course Outline
Module 1: Installing Windows
This module covers installing the Windows client OS. Students will learn the different editions of Windows client, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment process.
Lessons
Lab : Deploying Windows using Windows ADK tools
Lab : Migrating User Settings using USMT
After completing this module, students will be able to:
Module 2: Configuring Authorization & Authentication
This module introduces the tools and features of Windows for authorizing access to Windows clients. Students will learn about methods for how users sign-in to Windows. This module also covers restricting what users can or cannot do on a device through methods like UAC and account types.
Lessons
Lab : Managing Domain Authentication
Lab : Managing Local User and Microsoft Account Authentication
Lab : Managing password and account options
Lab : Managing Azure AD Authentication
After completing this module, students will be able to:
Module 3: Post-installation Configuration and Personalization
This module covers common post-installation tasks in Windows client. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell. This module will cover how device drivers work and how they work. Students will also be introduced to managing and configuring hardware peripherals such as printers.
Lessons
Lab : Managing local and network printers
Lab : Managing Windows 10 Settings
Lab : Synchronizing settings between devices
After completing this module, students will be able to:
Module 4: Updating Windows
In this module, Students will learn about keeping Windows clients up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.
Lessons
Lab : Managing Windows Update Settings
After completing this module, students will be able to:
Module 5: Configuring Networking
In this module, Students will learn about networking concepts. This module will introduce IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.
Lessons
Lab : Configuring Network Connectivity
Lab : Configuring and Testing Name Resolution
Lab : Administering Windows 10 Using Remote Management
After completing this module, students will be able to:
Module 6: Configuring Storage
This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.
Lessons
Lab : Creating a Storage Space
Lab : Managing Storage
After completing this module, students will be able to:
Module 7: Configuring Data Access and Usage
In this module, Students will learn about permissions. This module will cover considerations for different files systems. Students will learn how to configure file and folder permissions as well as shared folders. Students will also learn configuring settings through methods such as local and group policy. The module will conclude with configuring OneDrive and Work Folders.
Lessons
Lab : Configuring and Managing Permissions and Shares
Lab : Using Conditions to Control Access and Effective Permissions
Lab : Work Folders
Lab : Synchronizing files with OneDrive
After completing this module, students will be able to:
Module 8: Managing Apps in Windows Client
In this module, Students will be introduced to App management in Windows. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover managing Microsoft Edge.
Lessons
Lab : Configuring Microsoft Edge to support Internet Explorer Enterprise Mode
Lab : Installing Apps in Windows 10
After completing this module, students will be able to:
Module 9: Configuring Threat Protection and Advanced Security
This module introduces students to protecting devices from external threats. Students will learn about the different types of common threats. This module will teach students about using encryption, firewalls, and IPSec to help protect against threats. The module will conclude with how to configure and use Windows Defender and AppLocker.
Lessons
Lab : Configuring Microsoft Defender Antivirus and Windows Security
Lab : Configuring Firewall and Connection Security
Lab : Configuring BitLocker
After completing this module, students will be able to:
Module 10: Supporting the Windows Client Environment
This module will cover Windows architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows.
Lessons
Lab : Monitoring Reliability and Performance
Lab : Monitoring Events
After completing this module, students will be able to:
Module 11: Troubleshooting Files & Applications
This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.
Lessons
Lab : Using File History to Recover Files
After completing this module, students will be able to:
Module 12: Troubleshooting the OS
In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.
Lessons
Lab : Using Advanced Startup and Windows RE to recover from Boot Failures
Lab : Recovering Windows using Reset This PC
After completing this module, students will be able to:
Module 13: Troubleshooting Hardware and Drivers
This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.
Lessons
Lab : Troubleshooting Hardware by Using Windows Memory Diagnostics
Lab : Recovering Windows by using a Restore Point
After completing this module, students will be able to:
Audience
Candidates for this exam are IT professionals who perform installation, configuration, general local management, and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.
Prerequisites
In this course, students will learn how to plan and implement an operating syste...
View course detailsThis course covers three central elements of Microsoft 365 enterprise administra...
View course detailsThis course covers three central elements of Microsoft 365 enterprise administra...
View course detailsCollege Credit, CEUs, PDUs and CDUs
When you take courses with the Babbage Simmel, be sure you get the credit you deserve. Curriculum offered by Babbage Simmel can earn you college credit, CEUs, PDUs or CDUs.
College Credit
Select curriculum offered by Babbage Simmel can be utilized for College Credit. For questions please E-Mail: info@babsim.com or call 614-481-4345.
Continuing Education Units (CEUs)
Continuing Education Units (CEUs) are nationally recognized standard units of measurement earned for satisfactory completion of qualified programs of continuing education. If you need more information about CEUs, please E-Mail: info@babsim.com or call 614-481-4345.
Professional Development Units (PDUs)
Professional Development Units (PDUs) can be issued by PMI® for formal learning activities related to project management. Project Management Professionals (PMPs®) are required to earn a minimum of 60 PDUs every 3 years to maintain certification. For more information about this program go to the PMI® web site or call 1-855 746 4849.
Continuing Development Units (CDUs)
CDUs may be earned by attending professional development (e.g. courses, seminars) offered by organizations endorsed by IIBA® and designated as an EEP vendor. As an IIBA Endorsed Education Provider (EEP) Babbage Simmel's IIBA® endorsed courses qualify for CDU credit. For more information about CDUs go the IIBA® web site or call 1-647-426-3735.
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