Student Policies

Cancellation Policy/Rescheduling Policy

We must receive your cancellation at least ten (10) business days prior to the first day of class, fifteen (15) business days prior to the first day of class for Cisco and VMware courses; in order for you to receive a full refund. If you have to cancel or reschedule, you must do so in writing by either e-mailing your Babbage Simmel Learning Solutions Representative, e-mailing to cancellation@babsim.com or mailing a hardcopy letter to Babbage Simmel, ATTN: Cancellation, 2780 Airport Drive, Suite 150 Columbus, OH 43219. If you must reschedule or cancel less than ten business days before the first day of class, you will be liable for a fee amounting to 100% of the tuition cost. Students may send a replacement student if they are unable to attend; the replacement student must meet the course prerequisites before they would be allowed to attend. Students who neither cancel nor attend the class are still liable for the full cost of the class.

Class Attendance Policy

You must attend a minimum of 80% of the class (measured in total hours of actual class instruction time, excluding breaks and lunch) to receive a certification of completion. There is generally one break of 10-15 minutes in both the morning and afternoon; please return from breaks in a timely fashion. Most courses are packed tightly with important information—we don’t want you to miss anything. Lunch is generally one hour and taken sometime between 11 a.m. and 1 p.m. All that being said, it is really up to the students in the class (and their instructor) to decide as a group how and exactly when they would like to take breaks and lunch.

Class Audit/Retake Policy (some restrictions apply)

We guarantee your satisfaction with your educational experience with Babbage Simmel. To that end, we have created our Audit/Retake Policy:
Attend any class you have already both (a) paid for in full, and (b) attended in the past at Babbage Simmel.

“Why Audit?” – Any number of reasons make this a valuable benefit of taking Babbage Simmel courses… Getting a “refresher” to further entrench the knowledge in your mind, pick up information and tips you didn’t the first time, as a final review before taking an exam, get further insights from our instructors, etc.

Eligibility to Audit/Retake: (1) The course you want to Audit cannot have been revised since the time you first paid for and attended it (and you must bring your original student kit/courseware back with you), (2) there is a seat available, and (3) it has been less than twelve months since you first attended the class.

Payment Methods:

Payment is due at the time of registration. Babbage Simmel accepts cash, checks, credit cards (MasterCard, Visa, Discover, American Express), company purchase orders, corporate training credits or day vouchers*, Software Assurance Vouchers, tuition reimbursement funds, Workforce Development funds.

* Corporate training credits or day vouchers can be purchased in bulk, and at a discounted rate—Please contact your Learning Solutions Representative for details.

Refund Policy for Consumer Students Only

Refunds for tuition and refundable fees shall be made in accordance with the following:

  • A student who withdraws before the first class and after the 10-day cancellation period shall be obligated for the registration fee.
  • A student who starts class and withdraws before the academic term is 15% completed will be obligated for 25% of the tuition and refundable fees plus the registration fee.
  • A student who starts class and withdraws after the academic term is15% but before the academic term is 25% completed will be obligated for 50% of the tuition and refundable fees plus the registration fee.
  • A student who starts class and withdraws after the academic term is 25% complete but before the academic term is 40% completed will be obligated for 75% of the tuition and refundable fees plus the registration fee.
  • A student who starts class and withdraws after the academic term is 40% completed will not be entitled to a refund of the tuition and fees.

The school shall make the appropriate refund within thirty days of the date the school is able to determine that a student has withdrawn or has been terminated from a program. Refunds shall be based upon the last date of a student’s attendance or participation in an academic school activity.
Student Grievances: Students may express any grievances, verbal or written, to their Client Service Manager. Senior management of Babbage Simmel will provide direction for resolution of the conflict. If the resolution is unsatisfactory they should contact: Executive Director, State of Ohio Board of Career Colleges and Schools, 30 East Broad St., Suite 2481, Columbus, OH 43215 Tel: 614-466-2752 Toll Free 877-275-4219

Download Student Enrollment Form: BabbageSimmel_EnrollForm_1

State Board of Career Colleges & Schools Registration #99-09-1519T