APM Practice

Application Performance Management

THE TOOLS NEEDED FOR A PRO-ACTIVE
IT PERFORMANCE MANAGEMENT CULTURE
InsghtETE

Babbage Simmel’s strategic partnership with InsightETE brings our clients leading edge IT Performance Management tools, consulting and training.

InsightETE is a provider of breakthrough IT Performance Management tools that measure actual end-user experience as transactions that flow across diverse IT systems, and then record true end-user IT performance to verify SLA compliance. InsightETE’s open architecture approach maximizes flexibility by integrating into existing frameworks such as ServiceNow which allows InsightETE’s Service Level Management System (SLMS) to gather all the data needed to, …measure performance, …analyze problems, …track application availability, …all from the customer perspective.

InsightETE’s Universal Information Center features a modular Dashboard which can import data from any performance-related data source. The result is a versatile system that can be configured in a multitude of ways to ensure:

  • Only the data which a user needs to see is present on their Dashboard.
  • Every user has the ability to visualize their data in a single interface regardless of the tool of origin.
  • In many cases, the external data can be manipulated and subjected to the same statistical analysis as InsightETE native data.

 

PAPA – Predictive Application Performance Analytics

Advanced ITIL implementation methodology

PAPA KNOWS THE BEST WAY TO MANAGE YOUR DATA METRCS SO YOU DON’T HAVE TO!
Event triage doesn’t have to be a game of chance, Predictive Application Performance Analytics (PAPA) is a new, advanced ITIL implementation methodology brought to you exclusively by InsightETE. PAPA tools have the information to give you baselines faster and with over 10,000x more accuracy. They can also automatically give you the critical KPI’s you need to prove the value of your ITIL Event and Incident Management organization:

  • Unplanned outages and downtime
  • Time to detect
  • Time to triage
  • Time to repair
  • Incident “signal to noise” ratio

Babbage Simmel’s portfolio of APM related training includes courses related to Application Monitoring, Application Development Best Practices, and Root Cause Analysis which are geared toward optimizing end use applications performance through the real time utilization of best practices aligned with the philosophy of Predictive Application Performance Analytics used for optimizing APM (Applications Performance Management) for DevOps.

The classes feature lecture and group discussions, as well as extensive hands-on practice, delivered in a wide variety of labs, tech talks and an interactive discussion of a comprehensive, real-world example.

For more information about this and other upcoming training and development opportunities, give us a call at 614-481-6555 or e-mail info@babsim.com .