
This week I wanted to take a look at some of our most popular classes that are filling up fast. System Center 2012 is extremely hot right now, as well as Enterprise Linux. We have great trainers for all of the classes listed below and the classes are all guaranteed to run! Each of these classes has a few spots left, so please try to secure your spot ASAP!!!
System Center Operations Manager 2012
This five-day course provides instructor-led students with the knowledge to successfully design and deploy Microsoft’s System Center 2012- Operations Manager (SCOM). In this course, students are introduced to the basic theory of service monitoring. Students also learn about configuration, deployment, monitoring, and operation. Upon course completion, students will have the skills necessary to manage Operations Manager for maximum business benefit. This course incorporates case-studies and hands-on learning opportunities so students can practice applying business solutions to real-world scenarios.
Implementing a Data Warehouse with Microsoft SQL Server 2012
This 5-day instructor-led course describes how to implement a BI platform to support information worker analytics. Students will learn how to create a data warehouse with SQL Server 2012, implement ETL with SQL Server Integration Services, and validate and cleanse data with SQL Server Data Quality Services and SQL Server Master Data Services. This course helps people prepare for the exam 70-463.
System Center Service Manager 2012
This 5-day System Center Service Manager administration course provides the day to day SCSM administrator with the ability to maintain Service Manager 2012 within their organization. This course is approximately a 50/50 mix of lecture/lab experience for the student. It provides best practice sharing as well as the opportunity for the student to dive deep into their own lab experience. This System Center class starts with a brief introduction of how the various System Center products interoperate, and includes a discussion of how SCSM architected and deployed.
Enterprise Linux System Administration
This is an in-depth course that explores installation, configuration and maintenance of Linux systems. The course focuses on issues universal to every workstation and server. Course material is designed to provide extensive hands-on experience. Topics include: installation and configuration; the boot process; user and group administration; filesystem administration, including quotas, FACLs, RAID and LVM; task automation; client networking; SELinux; software management; log files; troubleshooting; and more.
This course introduces managers to management principles in an Agile environment. Students learn the paradigm shifts that occur when organizations move from traditional environments to Agile environments. Students learn the different management dimensions to examine the organization, and the appropriate techniques which should be used to assist and support Agile teams to successful implementations.
We look forward to seeing you all over the next few weeks!
-Matt

We have a great partnership with Sunset Learning for our schedule of guaranteed to run authorized Cisco training classes. This week we wanted to take a few minutes and show you what’s new and remind you about some recent important updates to Cisco’s associate level certifications.
In this prerecorded webinar, Sunset Learning Instructor Maren Mahoney demonstrates new features in Cisco Unified Communications Manager 9.0 and discusses some of differences from earlier versions.
Topics include: LDAP and Manual User Support, Native Call Queuing, Deterministic Codec Selection, Enhanced Locations Call Admission Control, CUCM URI Registration and Dialing, CUCM IM and Presence, Extend and Connect, New User Pages, and Pause in Speed Dial.
Administering Cisco Unified Communications Manager and Unity Connection v8.0
Administering Cisco Unified Communications Manager (ACUCM) v8.0 provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. This course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. The course focuses on Cisco Unified Communications Manager version 8.x.
Advanced Administration of Unified Communications Manager and Features 9.0
Advanced Administration for Unified Communications Manager and Features 9.x (AAUCMF) is a 5-day instructor led course that is intended for experienced unified communications administrators who need in-depth knowledge of Cisco Unified Communications Manager advanced features, services, and troubleshooting. This course is intended to be a follow-on course to ACUCM+AUC, and combines elements from off-the-shelf courses CVOICE, ICOMM, CIPT 2 and TVOICE as well as additional material developed exclusively by Sunset Learning Institute.
Reminder: Recent Changes in Cisco Associate Level Certifications
On March 26, 2013, Cisco redesigned the Cisco Associate-level Certification programs and evolution of the CCNA On March 26, 2013, Cisco redesigned the Cisco Associate-level Certification programs and evolution of the CCNA certification to CCNA Routing and Switching certification. Cisco Associate-level certifications such as Routing and Switching, Security, Wireless, Voice and Design are aligned with evolving industry job roles. These alignments will enable candidates to pursue advanced technology Associate-level certifications in an accelerated manner.
CCNA certification has evolved from a foundation certification to a concentration certification, and renamed CCNA Routing and Switching. Cisco has redesigned the training curriculum for ICND1, ICND2 and CCNAX and has introduced new exams
Interconnecting Cisco Networking Devices Part 1 v2.0
Interconnecting Cisco Networking Devices, Part 1 (ICND1) v2.0 is a five-day, instructor-led training course that teaches learners how to install, operate, configure, and verify a basic IPv4 and IPv6 network, including configuring a LAN switch, configuring an IP router, connecting to a WAN, and identifying basic security threats.
Interconnecting Cisco Networking Devices part 2 v2.0
The Interconnecting Cisco Networking Devices, Part 2 (ICND2) v2.0 course provides entry-level network administrators, network support, and help desk technicians with the knowledge and skills needed to install, configure, operate, and troubleshoot a small enterprise network. ICND2.
Interconnecting Cisco Networking Devices Accelerated v2.0
Interconnecting Cisco Networking Devices: Accelerated (CCNAX), is a course consisting of ICND1 and ICND2 content in its entirety, but with the content merged into a single course. Overlapping content between ICND1 and ICND2 is eliminated and content is rearranged for the purpose of the course flow.
-Matt

A recent article on Infoworld has revealed that CRM revenue has grown 12.5 since 2012. What is CRM you ask? Customer Relationship Management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. CRM systems for marketing track and measure campaigns over multiple channels, such as email, search, social media, telephone and direct mail. These systems track clicks, responses, leads and deals. CRMs can be used to create, assign and manage requests made by customers, such as call center software which help direct customers to agents. CRM software can also be used to identify and reward loyal customers over a period of time.
Whether you’re new to CRM or already in the thick of it all, we have some great training to insure it all makes sense. Check out some of our most popular Microsoft CRM classes below.
Introduction to Microsoft Dynamics CRM 2011
This one-day instructor-led course provides an introduction to Microsoft Dynamics CRM 2011. The course focuses on the user interface and working with the application and provides a foundation for other Microsoft Dynamics CRM 2011 courses. The course describes Microsoft Dynamics CRM concepts, the Web interface, the Microsoft Dynamics CRM for Outlook interface, searching, and reporting.
Reporting in Microsoft Dynamics CRM 2011
This one-day instructor-led course, Reporting in Microsoft Dynamics CRM 2011, provides students the information to better understand reporting methods along with more advanced reporting features of Microsoft Dynamics CRM 2011.
Microsoft Dynamics CRM 2011 Customization and Configuration
This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include Security; creation and configuration of entities; design of forms views and charts; auditing and Solutions. The course describes each topic and how each topic relates to the other topics to produce a full configured, effective solution.
Extending Microsoft Dynamics CRM 2011
This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM 2011, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute these operations, as well as on developing a concise understanding of business process implementation and workflows. In addition, the course describes how to use Plug-ins, application event programming, client extensions and web resources. Finally, it includes a summary overview of the integration between Windows Azure and Microsoft Dynamics CRM 2011.
You can view the entire Infoworld article on CRM growth here, and check out our entire line of CRM classes here.
-Matt

SharePoint 2013 is nearly in full swing so I wanted to take a closer look at all the new features available. Take a look below at some of the best new features SharePoint 2013 can offer your organization.
Better branding for Your Web Presence. What used to be an arduous process that involved complicated designer assets, style sheets and a confusing packaging process has now been made much easier. Now, any Web designer with proficiency in HTML, CSS and JavaScript can in a short amount of time brand a SharePoint site and create a public-facing or internal site that looks good. This will reduce your internal support expense, as well as make it less costly to use SharePoint itself as a platform for public-facing websites.
Improved public-facing website hosting. Hosting a public website (e.g., your .com site) on SharePoint 2007 was an exercise in frustration. Hosting that same site on SharePoint 2010 was better, but that product wasn’t as full-featured as some competing platforms.
Enhanced business intelligence. Using SharePoint as a platform to expose business intelligence and big data reports had its coming-out party with the 2010, but the capabilities have expanded in the 2013 release to really make SharePoint the choice to dig deeper into business insights and analytics. Integration between SharePoint and Excel is even tighter, too.
Now let’s take a look at some 2013 SharePoint courses!
55033 SharePoint 2013 Site Collection and Site Administration
This five-day instructor-led course is intended for Power Users who are tasked with working within the SharePoint 2013 environment. This course will provide a deeper, narrowly focused training on the important and popular skills needed to be an Administrator for SharePoint Site Collections and Sites. SharePoint deployment or farm administration skills and tasks required for IT Professionals to manage SharePoint 2013 are available in separate, Microsoft Official Courseware.
Advanced Solutions of Microsoft SharePoint Server 2013
This five-day course examines how to plan, configure, and manage a Microsoft SharePoint Server 2013 environment. Special areas of focus include implementing high availability, disaster recovery, service application architecture, Business Connectivity Services, social computing features, productivity and collaboration platforms and features, business intelligence solutions, enterprise content management, web content management infrastructure, solutions, and apps. The course also examines how to optimize the Search experience, how to develop and implement a governance plan, and how to perform an upgrade or migration to SharePoint Server 2013.
20331 Core Solutions of Microsoft SharePoint Server 2013
This course will provide you with the knowledge and skills to configure and manage a Microsoft SharePoint Server 2013 environment. This course will teach you how to configure SharePoint Server 2013, as well as provide guidelines, best practices, and considerations that will help you optimize your SharePoint server deployment.
If you’re not ready for SharePoint 2013 yet, we still have a large selection of SharePoint 2010 classes at your disposal!
-Matt

A recent article on Infoworld goes into detail about how Yahoo wants to accelerate its development of mobile products geared toward delivery of personalized content, as the company works to stay relevant in a world where smartphones and tablets are becoming dominant.
Everything seems to be going mobile these days. Everyone is on the go and in constant contact with their mobile devices. This means that many organizations need to be able to develop a presence for mobile products. Consumers may be going mobile more rapidly than just about anyone in the computing industry could have predicted. Two new reports show sales of desktop and laptop machines dropping sharply in the first quarter of 2013. The good news is that here at BabSim we can get you started on the right path. Let’s take a look at some of the classes we offer that can get your company’s mobile programming off the ground.
Enterprise iPhone and iPad Programming
For: Developers and architects responsible for iOS application development.
This 5 day iPhone training course teaches application development for the iOS platform. It covers iPhone, iPad and iPod Touch devices. This course starts off by building a solid foundation in Objective-C. It then goes into details of application user interface development. After that the class teaches network access, SQL database, multimedia and graphics programming.
After completing this iPhone training course, a student will be able to build robust, high performing and compelling applications for iPhone and iPad.
What will students will learn?
For: Developers and architects who will be developing applications for Android devices.
Prerequisites: Basic knowledge of Java. Familiarity with Eclipse is a plus but not necessary.
Android is an open source platform for mobile computing. Applications are developed using familiar Java and Eclipse tools. This Android training course teaches students the architecture, API and techniques to create robust, high performance and appealing applications for the Android devices. While many classes focus on the mobile device, this course also deals with the server side architecture. This makes the class ideal for enterprise class businesses. After taking this Android training course, students will be able to build robust and high performance applications for the enterprises.
Here is what students will learn:
•The architecture of Android OS.
•Using the Eclipse based development environment.
•GUI development.
•Supporting multiple languages.
•Accessing data from files, network and SQL database.
•Audio and video playback.
•Automated testing of your applications.
•Selling your applications in Android market.
For: This course is designed for someone who is already proficient with Web 2.0 style programming. That means, good knowledge of Ajax, JSON, DOM API is assumed. As a result, the following topics are not covered in details. We assume that students know these topics well: Ajax, DOM API, and jQuery
This course teaches how to use the new features of HTML5 in a mobile platform. Two key aspects of this training class are:
-Architecture options. For example, do we need two separate web sites for mobile and desktop or can we render the same HTML markup using two different CSS files?
-New features of HTML5 in details. For example, Canvas and Offline.
You can read the full article on Yahoo’s mobile plans here.
-Matt