Course OutlineSection 1: Introduction to Business Analysis
- What is business analysis
- Benefits and challenges of business analysis
- Project success factors
- Definition of a business analyst
- Responsibilities of a business analyst
- Importance of communication/collaboration
- BA role vs. PM role
- Project roles involved in requirements
- IIBA/PMI and the goals of a professional association
- Purpose for having a BA standard
- IIBA’s BABOK® Guide and PMI’s Practice Guide in Business Analysis
- Business analysis beyond project work
- Business analysis core concepts
- Business analysis perspectives
- IIBA and PMI certifications for business analysts
- Workshop: Choose Your Project
- Define Strategy Analysis
- When to perform Strategy Analysis
- Components of Strategy Analysis
- Defining the business need
- Envisioning the Product and Project
- Defining business requirements
- The importance of stakeholders
- Stakeholder identification
- Tips for analyzing stakeholders
- Techniques for managing stakeholder lists
- Discussion: Who is involved in strategy analysis?
- Define the Business Need
- Write Business Requirements
- Identify Stakeholders
- Defining solution scope
- Techniques for defining solution scope
- Applying the brainstorming technique
- Project scope vs. Product scope
- Finding solution boundaries
- The Context Diagram
- Actors and key information
- Workshop: Draw a Context Diagram
- What is a requirement?
- Requirement types
- Business, Stakeholder, Solution, and Transition requirements
- Assumptions and constraints
- Business rules
- Taxonomy of business rules
- Decision tables
- How to write simple calculations
- Requirements vs. business rules
- Document requirements
- Workshop – Document Requirements
- Why do we model processes?
- What is Business Process Management?
- Using a modeling notation
- “As Is” vs. “To Be” modeling
- Why use BPMN?
- Basic BPM notation
- Business Process Modeling – A case study
- Business Process Realignment
- “As Is” vs. “To Be” activity diagrams
- Workshop: Create a Business Process Model
- Interviewing – what and why?
- Preparing for an effective interview
- Types of questions to ask
- Sequencing questions
- Active listening techniques
- Planning for elicitation
- Conducting the interview
- Establishing rapport
- Active Listening
- Feedback techniques
- Types of elicitation techniques
- Planning for Elicitation
- Conducting an Elicitation Session
- What is an Actor?
- Types of Actors
- How to “find” Use Cases?
- Diagramming Use Cases
- Tips on naming Use Cases
- Explaining scenarios
- The use case template
- Components of a use case
- Scenario examples
- Best practices for writing Use Cases
- Scenarios and flows
- Alternate and exception flows
- Drawing a Use Case Diagram
- Writing the Main Success Scenario
- Writing Alternate and Exception Scenarios
- Requirements and Use Cases
- Non-Functional requirements
- User Interface Requirements
- UI Data Table
- Reporting requirements
- Data requirements
- Data accessibility requirements
- Characteristics of good requirements
- The business requirements document (BRD)
- BRD vs. Functional Requirements Specification
- Preparing the requirements package
- Requirements traceability
- Develop a User Interface
- Analyzing Requirements
- Tracing requirements
- Useful books and links on writing effective requirements
AudienceThis course is intended for intermediate to advanced Business Analysts who are looking to improve their skills for eliciting, analyzing, documenting, validating, and communicating requirements.
This is an introductory course designed to provide participants with a basic und...View course details
This 4 day instructor-led Certified Business Analysis Professional (CBAP) and Ce...View course details
Use Cases are an industry best practice for defining, documenting, and analyzing...View course details
Strong elicitation skills are a 'must have' for anyone charged with defining req...View course details
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