One of the most powerful features of Microsoft Dynamics CRM 2011 is the automation of processes, providing the following benefits for organizations:
• Automation of key business processes and procedures.
• Standardizing systems and procedures.
This training describes how processes can be implemented in Microsoft Dynamics CRM 2011. It does not provide a comprehensive description of procedural design and analysis. Business managers should adapt the topics presented in this training to their existing methodologies.
What Are Processes?
Types of Workflow
Business Process Analysis
Lab : Concept of Workflow
Module 2: IMPLEMENTING AND CREATING WORKFLOW PROCESSESLessons
The objectives are
Identify the types of processes in Microsoft Dynamics CRM
Describe the three types of workflow
Summarize the design process for implementing processes
Describe the steps to perform a business process analysis
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