Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v2.0 is a five-day instructor-led training course developed to help students prepare for the Cisco CCNP certification. The TSHOOT course is a component of the CCNP Routing and Switching curriculum.

This course is designed to train network engineers on monitoring and troubleshooting routed and switched networks through extensive use of hands-on lab exercises. The goal is to help network professionals gain the skills and knowledge needed to diagnose and resolve network problems quickly and effectively. Some older topics have been removed or simplified from TSHOOT v1.0, while several new IPv6 routing topics have been added. The course content has been adapted to Cisco IOS Software Release 15 and technically updated.

After completing this course, students will be able to

  • Describe the troubleshooting tools and methodologies that are used to identify and resolve issues in complex enterprise networks

  • Describe how to isolate and fix the network issues that your company, SECHNIK Networking Ltd., is facing

  • Describe how to isolate and fix the network issues that your customer, TINC Garbage Disposal Ltd., is facing

  • Isolate and fix the network issues that your customer, PILE Forensic Accounting Ltd., is facing

  • Isolate and fix the network issues that your customer, Bank of POLONA Ltd., is facing

  • Isolate and fix the network issues that your customer, RADULKO Transport Ltd., is facing

Course Outline

09Module 1: Tools and Methodologies of Troubleshooting
Lesson 1: Describing Troubleshooting Methodologies
Lesson 2: Using Troubleshooting Procedures
Lesson 3: Following Recommended Practices During Routine NetworkMaintenance
Lesson 4: Using Basic Cisco IOS Troubleshooting Tools
Lesson 5: Using Specialized Troubleshooting Tools

Module 2: Troubleshooting at SECHNIK Networking Ltd.
Lesson 1: Debrief of the First Troubleshooting at SECHNIK Networking Ltd.
Lesson 2: Debrief of the Second Troubleshooting at SECHNIK Networking Ltd.
Lesson 3: Debrief of the Third Troubleshooting at SECHNIK Networking Ltd.

Module 3: Troubleshooting at TINC Garbage Disposal Ltd.
Lesson 1: Debrief of the First Troubleshooting at TINC Garbage Disposal Ltd.
Lesson 2: Debrief of the Second Troubleshooting at TINC Garbage Disposal Ltd.
Lesson 3: Debrief of the Third Troubleshooting at TINC Garbage Disposal Ltd.
Lesson 4: Debrief of the Fourth Troubleshooting at TINC Garbage Disposal Ltd.

Module 4: Troubleshooting at PILE Forensic Accounting Ltd.
Lesson 1: Debrief of the First Troubleshooting at PILE Forensic Accounting Ltd.
Lesson 2: Debrief of the Second Troubleshooting at PILE Forensic Accounting Ltd.
Lesson 3: Debrief of the Third Troubleshooting at PILE Forensic Accounting Ltd.
Lesson 4: Debrief of the Fourth Troubleshooting at PILE Forensic Accounting Ltd.
Lesson 5: Debrief of the Fifth Troubleshooting at PILE Forensic Accounting Ltd.

Module 5: Troubleshooting at Bank of POLONA Ltd.
Lesson 1: Debrief of the First Troubleshooting at Bank of POLONA Ltd.
Lesson 2: Debrief of the Second Troubleshooting at Bank of POLONA Ltd.
Lesson 3: Debrief of the Third Troubleshooting at Bank of POLONA Ltd.
Lesson 4: Debrief of the Fourth Troubleshooting at Bank of POLONA Ltd.

Module 6: Troubleshooting at RADULKO Transport Ltd.
Lesson 1: Debrief of the First Troubleshooting at RADULKO Transport Ltd.
Lesson 2: Debrief of the Second Troubleshooting at RADULKO Transport Ltd.
Lesson 3: Debrief of the Third Troubleshooting at RADULKO Transport Ltd.
Lesson 4: Debrief of the Fourth Troubleshooting at RADULKO Transport Ltd.

Lab Outline

Discovery 1: Maintaining and Documenting a Network
Discovery 2: Troubleshooting Connectivity

Challenge 1: First Troubleshooting at SECHNIK Networking Ltd.
Challenge 2: Second Troubleshooting at SECHNIK Networking Ltd.
Challenge 3: Third Troubleshooting at SECHNIK Networking Ltd.
Challenge 4: First Troubleshooting at TINC Garbage Disposal Ltd.
Challenge 5: Second Troubleshooting at TINC Garbage Disposal Ltd.
Challenge 6: Third Troubleshooting at TINC Garbage Disposal Ltd.
Challenge 7: Fourth Troubleshooting at TINC Garbage Disposal Ltd.
Challenge 8: First Troubleshooting at PILE Forensic Accounting Ltd.
Challenge 9: Second Troubleshooting at PILE Forensic Accounting Ltd.
Challenge 10: Third Troubleshooting at PILE Forensic Accounting Ltd.
Challenge 11: Fourth Troubleshooting at PILE Forensic Accounting Ltd.
Challenge 12: Fifth Troubleshooting at PILE Forensic Accounting Ltd.
Challenge 13: First Troubleshooting at Bank of POLONA Ltd.
Challenge 14: Second Troubleshooting at Bank of POLONA Ltd.
Challenge 15: Third Troubleshooting at Bank of POLONA Ltd.
Challenge 16: Fourth Troubleshooting at Bank of POLONA Ltd.
Challenge 17: First Troubleshooting at RADULKO Transport Ltd.
Challenge 18: Second Troubleshooting at RADULKO Transport Ltd.
Challenge 19: Third Troubleshooting at RADULKO Transport Ltd.
Challenge 20: Fourth Troubleshooting at RADULKO Transport Ltd.

Audience

The course is designed to teach professionals who work in complex network environments the skills that they need to maintain their networks and to diagnose and resolve network problems quickly and effectively. The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process.