Bundle and Save when you purchase our two classes at the same time!
Customer Service in Microsoft Dynamics CRM 2013 and our Sales Management in Microsoft Dynamics CRM 2013
This 2-day package consists of the following Dynamics CRM 2013 courses:
Course 80545, focusing on how an organization can nurture customer satisfaction through automation of business processes within Microsoft Dynamics CRM 2013. This course provides an insight into all of the powerful Customer Service and Service Scheduling functionality capabilities within Microsoft Dynamics CRM 2013.
Course 80546 introduces the capabilities of Sales Management in Microsoft Dynamics CRM 2013 that allow you to track and manage the sales process from potential to close. This course provides insight on sales process information, and introduces the tools available to analyze and report on sales information.
This course is intended for individuals that plan to implement, use, maintain, or support Microsoft Dynamics CRM 2013 in their organization. The training is intended for sales and customer service representatives, administrators, office managers, CEOs, and consultants who want to learn the available sales and customer service features within Microsoft Dynamics CRM 2013.
This course focuses on how an organization can nurture customer satisfaction thr...View course details
This course describes the techniques required to customize Microsoft Dynamics CR...View course details
This two-day training course provides individuals with the skills to install and...View course details
This course introduces the capabilities of Sales Management in Microsoft Dynamic...View course details
College Credit, CEUs, PDUs and CDUs
When you take courses with the Babbage Simmel, be sure you get the credit you deserve. Curriculum offered by Babbage Simmel can earn you college credit, CEUs, PDUs or CDUs.
Select curriculum offered by Babbage Simmel is part of the accredited University of Findlay's undergraduate course catalogs. For questions please E-Mail: email@example.com or call 614-481-4345.
Continuing Education Units (CEUs)
Continuing Education Units (CEUs) are nationally recognized standard units of measurement earned for satisfactory completion of qualified programs of continuing education. If you need more information about CEUs, please E-Mail: firstname.lastname@example.org or call 614-481-4345.
Professional Development Units (PDUs)
Professional Development Units (PDUs) can be issued by PMI® for formal learning activities related to project management. Project Management Professionals (PMPs®) are required to earn a minimum of 60 PDUs every 3 years to maintain certification. For more information about this program go to the PMI® web site or call 1-855 746 4849.
Continuing Development Units (CDUs)
CDUs may be earned by attending professional development (e.g. courses, seminars) offered by organizations endorsed by IIBA® and designated as an EEP vendor. As an IIBA Endorsed Education Provider (EEP) Babbage Simmel's IIBA® endorsed courses qualify for CDU credit. For more information about CDUs go the IIBA® web site or call 1-647-426-3735.
Our babsimLIVE distance learning brings the classroom learning experience to you by seating you virtually into a real-life instructor-led classroom taught by award winning world-class instructors with other IT professionals like yourself. From the comfort of your home, workplace, or at the Babbage Simmel Columbus Campus, you acquire the training you need, when you want it, in the environment that is most comfortable for you to be successful.