Managing a Project with your Team

“It’s the people – not the work – that cause most projects to fail.”

Would you agree with that statement? Research focused on business and project failure does: multiple studies show that less than half of all organizational efforts fully fulfill their scope, schedule and budget requirements. And this failure is most often attributed not to lack of technical skill or experience but to lack of agreement between the people involved. The ability to reach consensus between project team members and stakeholders is a critical factor of an organization’s – and manager’s success.

Course Outline

Module 1: Introduction to the Workshop

Identification of workshop goals and schedule; requirements for participation, student introductions and expectations

Module 2: Who Are the Stakeholders?

The role and importance of stakeholders (including project team members) to every project; stakeholder identification and analysis; creating a Stakeholder Register; using the Stakeholder Register in project planning

Module 3: Identifying Stakeholder Expectations

Identifying and agreeing upon project goals; establishing business requirements; writing a Business Case

Module 4: Clarifying Stakeholder Expectations

Techniques for determining specific stakeholder needs; creating a Stakeholder Requirements Work Plan; writing clear stakeholder requirements

Module 5: Managing Stakeholder Expectations

The sender-receiver communications model; environmental barriers to communication; creating a workable Communications Plan; group cultural and individual barriers to communication; defining and practicing emotional intelligence; addressing stakeholder issues through negotiation

Module 6: Workshop wrap-up

Concluding comments and questions, workshop evaluation Each day of this workshop will engage the participants in a day-long effort that, mixed with presentation of material, will require them to apply the concepts and tools they have learned to a real-life project problem.


  • Project managers

  • Project team members

  • Project stakeholders

  • PMO managers

  • Other organizational managers