“It’s the people – not the work – that cause most projects to fail.”
Would you agree with that statement? Research focused on business and project failure does: multiple studies show that less than half of all organizational efforts fully fulfill their scope, schedule and budget requirements. And this failure is most often attributed not to lack of technical skill or experience but to lack of agreement between the people involved. The ability to reach consensus between project team members and stakeholders is a critical factor of an organization’s – and manager’s success.
This two-day workshop is designed to help participants:
Identify project stakeholders and their expectations
Practice techniques to help stakeholders identify and agree upon project goals
Manage stakeholder expectations with effective communications techniques.
This two-day workshop is designed to introduce participants to proven techniques for helping project stakeholders (including project teams):
Work together to identify and fulfill project goals
Identify and manage stakeholder expectations
Develop strategies for resolving stakeholder issues and concerns
The workshop uses a case study throughout both days that provides the opportunity for
participants to employ the skills and methods they are learning. The combination of participant activity and instructor presentation is designed to provide a rich learning experience that will enable participants to leave the workshop with skills they can immediately make use of on their own projects.
Identification of workshop goals and schedule; requirements for participation, student introductions and expectations
Module 2: Who Are the Stakeholders?
The role and importance of stakeholders (including project team members) to every project; stakeholder identification and analysis; creating a Stakeholder Register; using the Stakeholder Register in project planning
Module 3: Identifying Stakeholder Expectations
Identifying and agreeing upon project goals; establishing business requirements; writing a Business Case
Module 4: Clarifying Stakeholder Expectations
Techniques for determining specific stakeholder needs; creating a Stakeholder Requirements Work Plan; writing clear stakeholder requirements
Module 5: Managing Stakeholder Expectations
The sender-receiver communications model; environmental barriers to communication; creating a workable Communications Plan; group cultural and individual barriers to communication; defining and practicing emotional intelligence; addressing stakeholder issues through negotiation
Module 6: Workshop wrap-up
Concluding comments and questions, workshop evaluation Each day of this workshop will engage the participants in a day-long effort that, mixed with presentation of material, will require them to apply the concepts and tools they have learned to a real-life project problem.
College Credit, CEUs, PDUs and CDUs When you take courses with the Babbage Simmel, be sure you get the credit you deserve. Curriculum offered by Babbage Simmel can earn you college credit, CEUs, PDUs or CDUs.
College Credit Select curriculum offered by Babbage Simmel can earn you college credit. For questions please E-Mail: firstname.lastname@example.org or call 614-481-4345.
Continuing Education Units (CEUs) Continuing Education Units (CEUs) are nationally recognized standard units of measurement earned for satisfactory completion of qualified programs of continuing education. If you need more information about CEUs, please E-Mail: email@example.com or call 614-481-4345.
Professional Development Units (PDUs) Professional Development Units (PDUs) can be issued by PMI® for formal learning activities related to project management. Project Management Professionals (PMPs®) are required to earn a minimum of 60 PDUs every 3 years to maintain certification. For more information about this program go to the PMI® web site or call 1-855 746 4849.
Continuing Development Units (CDUs) CDUs may be earned by attending professional development (e.g. courses, seminars) offered by organizations endorsed by IIBA® and designated as an EEP vendor. As an IIBA Endorsed Education Provider (EEP) Babbage Simmel's IIBA® endorsed courses qualify for CDU credit. For more information about CDUs go the IIBA® web site or call 1-647-426-3735.
Our babsimLIVE distance learning brings the classroom learning experience to you by seating you virtually into a real-life instructor-led classroom taught by award winning world-class instructors with other IT professionals like yourself. From the comfort of your home, workplace, or at the Babbage Simmel Columbus Campus, you acquire the training you need, when you want it, in the environment that is most comfortable for you to be successful.