Integrating Cisco Unified Communications Applications (CAPPS) v8.0 is a 5-day course that teaches learners the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager.
The version of the authorized course material is 8.0, but SLI is using 9.X in our labs.
After completing this course, students will be able to:
Describe voice-mail integration options and requirements
Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment
Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
Implement voice-mail networking using VPIM
Implement Cisco Unified Presence and Cisco Unified Personal Communicator
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