Implementing Cisco Voice Communications and QoS (CVOICE) teaches students about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment, and essential information about gatekeepers and Cisco Unified Border Element. The course provides the learners with voice-related quality of service (QoS) mechanisms that are required in Cisco Unified Communications networks.
The version of the authorized course material is 8.0, using 9.X in labs.
After completing this course, students will be able to:
Explain what a voice gateway is, how it works, and describe its usage, components, and features
Describe the characteristics and configuration elements of VoIP call legs
Describe how to implement IP phones using Cisco Unified Communications Manager Express
Describe the components of a dial plan, and explain how to implement a dial plan on a Cisco Unified voice gateway
Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what features they support
Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco Unified Communications network
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