Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)

Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the learner for implementing a Cisco Collaboration solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 10.x, which is the call-routing and signaling component for the Cisco Collaboration solution.

Lab exercises included in the course help learners to perform post-installation tasks, configure Cisco Unified Communications Manager, implement MGCP and H.323 and, SIP trunks, and build dial plans to place single site on-cluster and off-cluster calling for voice and video. Learners will also implement media resources, audio and video conferencing, and describe QoS.

Course Outline

Module 1: Cisco Unified Communications Manager Introduction

  • Lesson 1: Describing the Role of Cisco Unified Communications Manager, Its Architecture, and Its Deployment and Redundancy Options

  • Lesson 2: Performing Initial Cisco Unified Communications Manager Configuration

  • Lesson 3: Deploying Endpoints and Users

  • Lesson 4: Deploying IP Phone Services

Module 2: Dial Plan Introduction and Implementation of Single-Site On-Cluster Calling

  • Lesson 1: Describing Dial Plan Components

  • Lesson 2: Implementing Endpoint Addressing and Call Routing

  • Lesson 3: Implementing Calling Privileges

  • Lesson 4: Implementing Call Coverage in Cisco Unified Communications Manager

Module 3: Implementation of Single-Site Off-Cluster Calling

  • Lesson 1: Analyzing Single-Site Off-Cluster Calling Requirements

  • Lesson 2: Implementing PSTN Access Using MGCP Gateways

  • Lesson 3: Describing Cisco IOS H.323 and SIP Gateways

  • Lesson 4: Implementing PSTN Access Using H.323 Gateways

  • Lesson 5: Describing the Cisco Unified Border Element

  • Lesson 6: Using the Cisco Unified Border Element to Access the PSTN via a SIP Trunk

  • Lesson 7: Using Cisco Unified Border Element for URI Dialing

  • Lesson 8: Describing Dial Plan Interworking

Module 4: Media Resources

  • Lesson 1: Describing Media Resources in Cisco Unified Communications Manager

  • Lesson 2: Implementing Annunciators and MOH

  • Lesson 3: Implementing MTPs

Module 5: Audio and Video Conferencing

  • Lesson 1: Describing Conferencing Devices and Their Functions

  • Lesson 2: Implementing Conference Bridges

  • Lesson 3: Describing Cisco TelePresence MSE 8000

  • Lesson 4: Implementing Cisco TelePresence Server

  • Lesson 5: Implementing Cisco TelePresence Conductor

Module 6: Quality of Service

  • Lesson 1: Analyzing Quality of Service Requirements

  • Lesson 2: Describing QoS Components and their Functions


  • Hardware Lab 1: Configuring Cisco Unified Communications Manager Initial Settings

  • Hardware Lab 2: Deploying Endpoints and Users

  • Hardware Lab 3: Implementing Endpoint Addressing and Call Routing

  • Hardware Lab 4: Implementing Calling Privileges

  • Hardware Lab 5: Implementing Call Coverage

  • Hardware Lab 6: Implementing PSTN Calling Using MGCP Gateways

  • Hardware Lab 7: Implementing PSTN Calling Using H.323 Gateways

  • Hardware Lab 8: Implementing PSTN Calling Using SIP Trunks Through Cisco Unified Border Element

  • Hardware Lab 9: Using Cisco Unified Border Element for URI Dialing

  • Hardware Lab 10: Implementing Annunciators and MOH

  • Hardware Lab 11: Implementing Conference Bridges

  • Hardware Lab 12: Implementing Cisco TelePresence Conductor


The primary target audiences for the course are:

  • Network administrators and network engineers

  • CCNP Collaboration candidates

Secondary audiences are:

  • Systems engineers