F5 Networks Troubleshooting BIG-IP

This two-day course provides networking professionals with an introduction to the hardware and software architecture of BIG-IP and hands-on experience with the tools and techniques for troubleshooting. This course includes lectures, labs, and discussions.

Course Outline

Lesson 1 : Setting Up the BIG-IP System

  • Introducing the BIG-IP System

  • Initially Setting Up the BIG-IP System

  • Archiving the BIG-IP Configurations

  • Leveraging F5 Support Resources and Tools

  • Chapter Resources

  • BIG-IP System Setup Labs


Lesson 2 : Reviewing Local Traffic Configuration

  • Reviewing Nodes, Pools, and Virtual Servers

  • Reviewing Address Translation

  • Reviewing Routing Assumptions

  • Reviewing Application Health Monitoring

  • Reviewing Traffic Behavior Modification with Profiles

  • Reviewing the TMOS Shell (TMSH)

  • Reviewing Managing BIG-IP Configuration Data


Lesson 3 : Troubleshooting Methodology

  • Troubleshooting Methodology

  • Troubleshooting Methodology Steps

  • Step 1: Define the Problem

  • Step 2: Gather Information

  • Step 3: Define Hypotheses

  • Step 4: Develop a Test Plan

  • Steps 5 and 6: Implement the Plan and Observe the Results

  • Step 7: Repeat as Necessary

  • Document Everything

  • Putting the Troubleshooting Steps to Use


Lesson 4 : Working with F5 Support

  • Leveraging AskF5

  • Finding Resources on DevCentral

  • Using the BIG-IP iHealth System

  • Working with F5 Technical Support

  • Running End User Diagnostics (EUD)

  • Requesting Return Materials Authorization

  • Understanding F5’s Software Version Policy

  • Managing Upgrades and Hotfixes

  • Managing the BIG-IP License for Upgrades

  • Managing BIG-IP Disk Space

  • Upgrading BIG-IP Software


Lesson 5 : Product Architecture

  • Architecture Overview

  • AOM

  • Switch Fabric

  • Host Subsystem


Lesson 6 : Troubleshooting – Bottom to Top

  • Host Architecture

  • Layer 1/Layer 2 Tools

  • Layer 2/Layer 3 Tools

  • Layer 3 Tools

  • Linux Tools

  • Memory and CPU

  • watch

  • Additional tmsh commands

  • End-User Diagnostics (EUD)


Lesson 7 : Troubleshooting Tools

  • tcpdump

  • Wireshark

  • Fiddler

  • diff

  • KDiff3

  • sldump

  • cURL

  • Chapter Resources


Lesson 8 : Using System Logs

  • System Log Configuration

  • Log Files

  • BIG-IP Daemons

  • Triggering an iRule

  • Deploying and Testing iRules


Lesson 9 : Troubleshooting Lab Projects

  • Network Configurations for Projects

Audience

This course is intended for networking professionals who are new to supporting and troubleshooting the F5 BIG-IP products.

Available Course Dates

11/16/2017 10:00 am - 11/17/2017 6:00 pm
12/27/2017 10:00 am - 12/28/2017 6:00 pm
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