Tim Pierson, Senior Instructor/Consultant

Tim Pierson is a senior instructor/consultant at Babbage Simmel. He is also one of the World’s leading trainers in technology networks and security with credentials including ongoing selection to author training courses and manuals for global corporations. He conducts high-level security evaluations and delivers seminars before professional conventions. He is endowed with exceptional skills in communicating sophisticated information to sophisticated and non-sophisticated clientele.
Tim has been a technical trainer for the past 23 years and is an industry leader in both Security and Virtualization. He has been the noted speaker at many industry events including Hacker-Halted, Innotech, GISSA, many military venues including the Pentagon, and numerous nuclear facilities addressing security both in the US and Europe. He is a contributing author to the well-received “VMware vSphere™ and Virtual Infrastructure Security: Securing ESX and the Virtual Environment”
 ISBN-10: 0137158009 Pearson Publishing.

Vincent J. Bordo, Senior Instructor/Consultant

Vincent Bordo, MS, CBAP is a senior Business Analyst (BA), Instructor, with over 25 years’ experience in the Systems/Business Analysis field. His knowledge, compelling teaching style and use of creative mentoring techniques are his trademark. Vince has presented at numerous conferences, seminars, webcasts, and trade shows, and has developed and rolled-out corporate-wide programs for Business Analysis and Agile/Scrum development for many companies. He was awarded the prestigious Pinnacle Award for Customer Satisfaction, an honor that is reserved for the top 2 percent of an elite group of consultants.

Jim Bo Rice, Senior Instructor/Consultant

Jim helps companies transform the delivery of high-value business solutions, service, and support to their customers. He has led organizational agility transformation in both the technical trenches and the executive branches. Jim has led significant focus and execution improvements for dozens of companies through the bridging and aligning of delivery to value, and through the adoption and application of agile-lean principles in practice. As a thought leader, Jim’s credits include creating an Agile University curriculum of workshops & exercises, adopted by multiple clients; authoring “Agile in 60 Seconds”, applied by multiple clients; authoring “The AgiLean Diet”, presented at various Agile/Lean conferences, CoPs and LIGs, and a primer for enterprise transformation, “Getting Beyond Great”.

Richard Vail, Senior Instructor/Consultant

Richard Vail is the founder and owner of Vail Training Associates, LLC. For the past twenty four years he has specialized in Project Management, Finance & Accounting, and Supervision training for corporate America, government, and non-profit organizations. Prior to founding Vail Training Associates, LLC, Richard worked for 21 years in corporate America involved primarily with IT project management and training. A Project Management Institute certified PMP since 2001; Richard has been a member of PMI since 1995 and since 2002 he has served as Director of Training for the Central Ohio Chapter of the Project Management Institute. Richard has served as an Ad hoc faculty member of Boston University, American University, Franklin University, George Mason University & Rockhurst College.

RBrockB&WRuss Brock, Senior Instructor/Consultant

Russ specializes in organization development, strategic planning, leadership development, workplace learning and performance management, competency-based training design and evaluation, career development, and change management. With more than twenty-five years of experience, Russ has worked with numerous workforce development agencies as well as Fortune 500, non-profit, education, service, manufacturing, retail, professional, and health care organizations. Russ has extensive experience with government agencies including projects in Illinois, Indiana, Michigan, Missouri, New Jersey, Ohio, and Pennsylvania. He has presented his programs at numerous statewide and national conferences held by OETA, GLETA (Chicago, Traverse City), NAWDP (Miami, Reno) and NAB (Los Angeles) conferences. Russ has authored two works in the area of e-learning technology. “Increasing Learner Involvement and Participation” is Brock’s chapter in The AMA Handbook of E-Learning: Effective Design, Implementation, and Technology Solutions (May, 2003, G. Piskurich, editor, AMACOM). And his chapter on “How to Handle E-Learning Peer Evaluation” is included in Getting the Most From Online Learning: A Learner’s Guide (August, 2003, G. Piskurich, editor, Jossey-Bass/Pfeiffer). Russ is a national leader in the Association for Talent Development (formerly ASTD) and was instrumental in the creation and development of ASTD’s Certified Professional in Learning and Performance credential. In addition to earning his CPLP, he has served in national leadership roles including National Advisors for Chapters, Leadership Development Team, President of his 500+ member ASTD chapter, national OD Forum Chair, and Excellence In Practice reviewer. Russ is also a Certified Workforce Development Professional credential through NAWDP.

ATangB&WAlan Tang, Senior Instructor/Consultant

Alan Tang is an accomplished Senior IT Instructor/Consultant with strong technical background and more than 12 years of technical training experience. Excellent communication and presentation skills. Strong analytical and market acumen in developing and customizing training materials. Alan has an innovative teaching style and creativity to meet diverse audience needs. Alan is a Charter Member of Microsoft Certified Microsoft Certified Application Developer (MCAD). Alan has an MBA, Information System, Montclair University. Certifications include: Microsoft Certified Trainer (MCT), Microsoft Certified Solutions Developer (MCSD): Web Developer and MCSD: SharePoint developer, Microsoft Certified Professional Developer (MCPD), Microsoft Official Distance Learning (MODL) Teachback.

CSuscheckB&WDr. Charles Suscheck, Senior Instructor/Consultant

Dr. Charles Suscheck specializes in agile software development methodologies, and project management. He has over 25 years of professional experience in information technology, beginning his career as a software developer. Dr. Suscheck’s holds a Doctorate, Masters, and Bachelors in Computer Science and is a Professional Scrum Trainer (PST), Professional Scrum Master (PSM I and II), Certified Scrum Master (CSM), certified Scrum Practitioner (CSP), Professional Scrum Product Owner (PSPO) and certified RUP specialist. An educator at heart, he has over 40 published articles and conference proceedings and has spoken nationally and internationally at conferences such as OOPSLA, ECOOP, Agile 20xx, and Borcon on a wide variety of topics.

Beth Quinlan,
Senior Instructor/Consultant

Beth has specialized in Microsoft infrastructure, security and messaging technologies for over 15 years. Beth spent several years traveling worldwide on behalf of the Microsoft Product Teams training internal Microsoft engineers, partners and customers on new products prior to their release. Beth has been Project Manager for many Microsoft projects, including Hands-On Labs at technical conferences world-wide.  She has spoken at numerous events for Microsoft and other vendors, written courseware for a variety of clients, developed hands-on labs and authored technical documentation. Beth is a Microsoft Certified Trainer (MCT), Microsoft Certified IT Professional (MCITP), Certified Information Systems Security Professional (CISSP), and PMI Certified Project Management Professional (PMP).

Eric Tisdale, Senior Instructor/Consultant

Eric Tisdale is a Senior Instructor/Consultant with Babbage Simmel. He has over 20 years of management and training experience. His IT career started out in Enterprise Management and morphed into IT Service Management. He has achieved the ITIL Expert certification and currently trains ITIL Foundations and Intermediate courses, in addition to consulting work. Eric has assisted clients with IT Service Management initiatives, including assessments of IT maturity, projects in the ITIL process areas of Service Catalog, Incident, Problem, Change, Release & Deployment, and Supplier Management. He also has been engaged in projects involving IT Governance.

Eric is active in the IT Service Management Forum (itSMF) as a board member, and has spoken at various user group meetings, including the Help Desk Institute, on topics such as the key role of the Service Catalog in IT Service Management.